Unfortunately our time to answer questions is very limited, so we've tried to answer the most commonly asked questions on this page. Simply select your question in the drop-down list to get the answer. Please notice that we won't respond to questions already answered here.

How do I upload a photo of myself

First of all, make sure you have a photo of yourself somewhere on your hard drive. Also make sure the file type is jpg/jpeg. Then login to your account. Go to your profile and click on "Edit profile" to the upper right. Now click on the "Browse" button. A new window will appear where you can browse on your hard drive. Select the image you want to use as your profile photo and click on "Open". You will now see that the text field left of "Browse" will contain the path to your image, if not, then something went wrong. Finally click "Update" to the bottom right and your photo will be uploaded. If you go back to your profile page (make sure you refresh the page and not just click back in your browser), there should now be a text under the default photo saying: "Photo uploaded and waiting for authorization". If there's no text under the default photo, something went wrong and you need to upload the photo again. After the photo has been uploaded all you have to do is to wait for the photo to be edited and authorized.

We have nothing to do with the old communities.com, thepalace.com or The Palace Visual Chat. We don't know what happend to them or how they were related. The best help we can offer you is that you visit the wayback machine and investigate further on your own. However, The Palace is still alive and if you have any questions related to The Palace you should visit them.

That's somehow related to the old communities.com and The Palace. See "Can you help me find the old communities.com or thepalace.com".

Just login to your account, click on settings and delete it. Please notice that ALL your information on the whole site will be deleted and you will not be able to get it back.

Notice that this is communities.com, not communities.msn.com.

See also: "I didn't receive my verification/welcome e-mail".

Please notice that Communities.com is not affiliated with MSN Communities. To use Communities.com you need to become a member here. If you're already a member, go to the login problems section and follow the instructions.

Because you have already voted on that person, or you have the same sex as that person. We understand that homo- and bisexuals would like to vote (and heterosexuals as well) on the same sex as themselves but this is just a way to avoid cheating.

You have to have at least 20 votes to be on the top members list.

Go to the login problems section which will solve your problems.

See also: "I didn't receive a confirmation e-mail".

First of all, you need to have a valid e-mail address. If you have that and have received our welcome e-mail, all you have to do is to copy-paste the url into your browser and you should be verified and logged in automatically. If that fails, it is due to one of the following reasons (these are the only two reasons why it failed, so make sure you try them both)

• You have already verified your e-mail and just have to login to the right with your nickname and password. You can also go to the front page and login from there.
• Or you didn't copy-paste the whole link in your welcome e-mail.

Use the ignore function to completely ignore a person. That way he/she won't be able to contact you in any way. If it is something really serious and punishable by law, you should report it to the police.

• Toolbox to use different colors, fonts, underline, italic, bold etc.
• Sounds
• Emote icons

I have an inquiry which isn't covered in the drop-down list

If you have an inquiry which isn't covered in the drop-down list, please use the form below to contact us and we will get back to you as soon as possible. Make sure you spell your e-mail address or nickname correctly, otherwise we will have a hard time contacting you. Please notice that we won't respond to e-mails about issues covered in the drop-down list.

I have an advertising / business / financial inquiry

Please state your matter with as much details as you can and we will get back to you asap.

Sincerely yours,
Communities.com staff